Mikhail Dadov

Pushwoosh CRM Consultant

Pushwoosh consulting for teams that need stronger segmentation, clearer journeys, cleaner operating ownership, and better commercial output from the platform.

I work with teams that already use Pushwoosh but need the platform to support clearer retention economics, lifecycle ownership, and revenue logic.

  • Teams already running Pushwoosh but not getting enough commercial value from it
  • Companies preparing a rebuild, migration, governance reset, or agency handover
  • Leaders who need platform usage to map to LTV, churn, retention revenue, and ownership
  • A cleaner Pushwoosh operating model around data, segments, journeys, and ownership
  • A roadmap that connects platform work to customer economics instead of broadcast activity
  • Sharper execution quality across vendor setup, internal team cadence, and measurement
  • Data model and event logic review
  • Segmentation, lifecycle journeys, and trigger priorities
  • Ownership model, KPIs, experimentation rhythm, and vendor roles

Pushwoosh has to become an operating system

I have used Pushwoosh as part of lifecycle and activation programs where the key issue was not push volume but trigger logic, ownership, and how mobile communication fit the broader retention model.

  • Pushwoosh is installed, but commercial impact still feels weak or unclear
  • The platform is busy, yet journeys, segments, and reports still do not support decisions
  • You need a senior operator who can bridge platform capability and business reality

FAQ

Do you only work on Pushwoosh configuration?

No. The platform is only one part of the system. The mandate usually includes segmentation logic, journey design, KPIs, ownership, and commercial priorities around the stack.

Can you work with an agency or in-house CRM team already in place?

Yes. That is the most common setup. The work is usually to make the platform easier to govern and more commercially useful across the current team and vendor structure.

What does the first phase usually include?

A focused platform and operating-model review, a view of the highest-value fixes, and a practical recommendation on what to rebuild, simplify, or hand over.