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Mikhail Dadov

Retention & Churn Reduction Consultant

Consulting engagement focused on churn drivers, lifecycle leverage points, retention economics, and a roadmap that makes revenue growth more predictable.

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Best fit for

For teams that need a retention revenue plan, sharper lifecycle decisions, and lower churn with measurable business logic.

  • Companies with strong acquisition but weak repeat behavior
  • Teams where churn is visible but retention interventions still feel fragmented
  • Operators who need to connect CRM work to revenue and customer economics, not just message output
What clients get
  • Sharper understanding of churn segments, lifecycle leaks, and retention economics
  • Prioritized intervention map across onboarding, activation, repeat purchase, and winback
  • Testing backlog tied to customer value and predictable revenue growth rather than channel activity alone
Typical scope
  • Churn segmentation and behavioral patterns
  • Lifecycle redesign from onboarding to winback
  • Retention KPI logic, experiments, and revenue-linked prioritization
When to bring me in
  • Repeat purchase and engagement are falling even though campaigns still go out
  • The team has many retention ideas but weak prioritization logic
  • You need an actionable plan instead of another generic churn presentation
Contact

Consulting engagement focused on churn drivers, lifecycle leverage points, retention economics, and a roadmap that makes revenue growth more predictable.

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